How Do Scoop n Go Payments Work?

How do Scoop n Go payments work?

Recurring services are invoiced fortnightly in advance. Payment needs to clear before the clean is completed. Payment options can include cash, EFT and direct debit once confirmed.

Why fortnightly invoicing?

Fortnightly billing strikes a balance between simplicity and flexibility. It means you are not paying weeks in advance, but there is a clear payment-before-service arrangement that keeps the schedule straightforward for everyone.

When does payment need to clear?

Payment needs to be received before your next scheduled clean cycle begins. We will send an invoice well ahead of the due date so there is time to process it without any disruption to your service.

What payment methods are available?

When confirming your service, we will advise on the most convenient options for your situation. Cash, EFT and direct debit are options that can be confirmed when setting up the service. We aim to keep this as frictionless as possible.

What if payment is delayed?

If there is a delay or issue with payment, please get in touch promptly. We prefer to resolve these situations directly and quickly rather than have them affect your service.

Other billing questions

Any questions about invoicing, payment timing or receipts can be raised when requesting your quote or at any point during your service. Philippe handles all client communication directly.