How Do I Cancel a Recurring Dog Poo Removal Service?

How do I cancel a recurring dog poo removal service?

Recurring services require two weeks notice to cancel or change. This helps keep routes organised and service times reliable.

Cancelling your service

To cancel, get in touch at least two weeks before your next billing or service period. We will confirm the cancellation and ensure no further charges are made after the agreed end date.

Pausing service

If you are going on holiday or the yard will not be in use for a period, we can discuss pausing your service rather than cancelling it. This avoids the need to restart from scratch when you return.

Changing frequency

If your needs change — a new dog, a change in how often you use the yard, a decision to add deodorising — please provide two weeks notice so we can update your service schedule accordingly.

What about advance payments?

If you have paid for a service period that you are cancelling before it is completed, we will discuss the appropriate adjustment when confirming the cancellation.

How to get in touch

All service changes are handled directly with Philippe. Use the contact details on the website or reply to your most recent invoice. We respond within one business day.